Tix&Mix Pre-Order Policy
Thank you for choosing Tix&Mix for your upcoming purchase. To ensure clarity and manage expectations, please review our pre-order policy below:
1. Pre-Order Details
By placing a pre-order with Tix&Mix, you are reserving a product that is not yet available for immediate delivery. Pre-orders allow you to secure your item in advance before it becomes available for general sale.
2. Expected Delivery Date
The expected delivery date for pre-ordered items is provided at the time of order placement. Please be aware that this date is an estimate and may be subject to change. In the event of unexpected delays, including but not limited to supply chain disruptions, material shortages, or high demand, the delivery date may be adjusted. We will keep you informed of any changes to the expected delivery timeline.
3. Non-Refundable Policy
All pre-orders are non-refundable. Once your pre-order is placed, it is considered a commitment to purchase, and payments made are final. We are unable to offer refunds or cancellations for pre-ordered items due to the nature of the reservation process.
However, if you wish to change your pre-order to a different color or available option, you may do so before the item is shipped. Please contact our customer service team to discuss your request. Note that changes are subject to availability and may affect the delivery timeline.
4. Order Priority
Pre-orders are processed on a first-come, first-served basis. Your pre-order ensures that you will be among the first to receive the product once it becomes available, given the limited quantity and high demand.
5. Product Enhancements
In some cases, pre-ordered items may receive additional features or enhancements not originally included in the product description. We will notify you of any such updates to your pre-ordered item.
6. Contact and Support
If you have any questions or concerns about your pre-order, please do not hesitate to contact our customer service team. We are here to assist you and ensure your experience with Tix&Mix is as smooth as possible.
Thank you for your understanding and support. We appreciate your patience and look forward to fulfilling your pre-order!